User management

RITM provides a scalable and adaptive environment that makes the process of delegation, managing and onboarding users a whole lot more effective.

The Users section of RITM allows you to:

Monitor users and requests

Get an overview of all users belonging to an organisation and the requests submitted by them.

Through:

• Full list of users (including metadata) and their status
• User filtering and search capabilities
• Role requests management

Manage users' accounts

Manage and assist users with account or entitlements-related issues.

Through:

• Profile data management (including personal data)
• User data download
• Account administration (e.g. activation, blocking, deletion)
• Password reset
• Email address and phone verification
• Management of user roles, including the assignment of time-based roles
• Assignment of applications to users through access roles
• Assignment of users to groups
• Accept/ deny access requests
• Managed identities overview

Perform mass actions

Efficiently manage large volumes of users, groups, roles, rules or attribute changes.

Through:

• Bulk import. Import a large amount of users into the system using a .csv file
• Mass updates. Allow you to apply role, group or attribute value changes for a selection of users

To better cater business needs, the Data and Access sections of the platform allows customisation of:

• Attributes
• Attribute categories
• Event triggered rules. These are event based rules that allows a company to change users' attributes, groups or roles based on specific events related to users' accounts.