User management

RITM provides a scalable and adaptive environment that makes the process of delegation, managing and onboarding users a whole lot more effective.


The Users section of RITM allows you to:

Monitor users and requests

Get an overview of all users belonging to an organisation and the requests submitted by them.

Through:

  • Full list of users (including metadata) and their status

  • User filtering and search capabilities

  • Role requests management


Manage users' accounts

Manage and assist users with account or entitlements-related issues.

Through:

  • Profile data management (including personal data)

  • User data download

  • Account administration (e.g. activation, blocking, deletion)

  • Password reset

  • Email address and phone verification

  • Management of user roles, including the assignment of time-based roles

  • Assignment of applications to users through access roles

  • Assignment of users to groups

  • Accept/ deny access requests

  • Managed identities overview

Perform mass actions

Efficiently manage large volumes of users, groups, roles, rules or attribute changes.

Through:

  • Bulk import. Import a large amount of users into the system using a .csv file

  • Mass updates. Allow you to apply role, group or attribute value changes for a selection of users


To better cater business needs, the Data and Access sections of the platform allows customisation of:

  • Attributes

  • Attribute categories

  • Event triggered rules. These are event based rules that allows a company to change users' attributes, groups or roles based on specific events related to users' accounts.



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