In the age of data privacy initiatives, protecting personal information and allowing users to manage their account by themselves is a welcome initiative for any privacy-aware company.
RITM enables organisations to create a custom-branded self service page where guests, consumers and users overall can take matters into their own hands and self-manage their account information, download their personal data, request access to applications or update their security settings. This way, they will not have to rely on customer care representatives and gain time.
The platform's flexible self service page is a one stop shop for allowing consumers to manage their own user account, without having to ask for help from IT admins.
Depending on their assigned roles and entitlements, they can:
- View their activity. Each user has his own personal dashboard where they can look at all the actions performed by them.
- Manage their account information. This allows them to complete their profile with additional information or rectify the data.
- Update their password. Allows them to secure their account with a stronger password.
By generating a distinct self service URL for each application added to the platform, we supply our customers with a brandable and customisable environment that they can use as part of their service offering.
Read more about the self service page